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Refund Policy

FilmaticAI Product Refund Policy

 

We appreciate your interest in FilmaticAI ColorClone and our range of digital plugins and products. We're dedicated to providing high-quality digital solutions to enhance your filmmaking process.

 

Due to the digital nature of our products, all sales are considered final, and we do not offer refunds. 

 

You may however cancel your subscription at any time through your account portal once logged in, and you may use our products for the remainder of your billing cycle.

Our products, including ColorClone and other digital plugins, are intangible goods that are accessible online or downloadable. Once a customer has access to the digital product, it cannot be returned like a physical item. This is because the product is already in the customer's possession and can be used, copied, or distributed, negating the feasibility of returns.

We encourage you to review the product descriptions and specifications meticulously before completing your purchase. Should you have any queries or require further clarification about any of our products, our team is here to provide the information you need before you decide to buy.

At FilmaticAI, we are proud of the quality and performance of our products and are committed to ensuring they live up to your expectations. While we are confident in the value and effectiveness of our tools, we recognize that they might not suit every project or user preference. We encourage you to thoroughly assess our products to ensure they meet your needs.

If you encounter any challenges or have concerns while using our products, please reach out to our support team. We are committed to providing excellent customer service and will make every effort to resolve your issues and ensure your satisfaction with our solutions.

If you have any questions, please reach out to contact@filmatic.ai and someone from our team would be happy to assist in any questions you may have.

Thank you,

The FilmaticAI Team

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